*DataPoint* Asynchronous is the New Customer Experience
In this Data Point, Frank explains why Amazon is winning the retail game and how you should transform your business to serve customers asynchronously or risk being left behind.
About the author, Frank
Frank La Vigne is a software engineer and UX geek who saw the light about Data Science at an internal Microsoft Data Science Summit in 2016. Now, he wants to share his passion for the Data Arts with the world.
He blogs regularly at FranksWorld.com and has a YouTube channel called Frank's World TV. (www.FranksWorld.TV). Frank has extensive experience in web and application development. He is also an expert in mobile and tablet engineering. You can find him on Twitter at @tableteer.