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Exploring Machine Learning, AI, and Data Science

Navigating the Wild West of AI in Finance: Policies, Pitfalls, and Opportunities

In this episode, we dive into the rapidly evolving world of AI in the financial sector.

Frank La Vigne and Candace Gillhoolley are joined by Daniel Yoo, founder and CEO of Finmate AI, a company at the forefront of custom agentic AI solutions for financial advisors.

Together, they explore how artificial intelligence is transforming internal operations for advisors, the surprising openness of the finance industry to new data practices, and the commodification of once elite services thanks to advanced automation. The conversation also unpacks industry challenges, from regulatory hurdles to the shifting pipeline of talent in both engineering and finance.

Whether you’re interested in the technical underpinnings of agentic AI, policy changes in fintech, or the broader societal implications of AI-driven automation, this episode is packed with insights for data and finance professionals alike.

Links

Time Stamps

00:00 Industry’s response to data policies

03:28 The closure of White’s Ferry

09:14 Improving AI for form filling

11:19 Releasing new Notetaker features

14:49 Different approaches to technology integration

18:33 Comparing tool to movie exo suit

23:04 Human capital in financial industry

24:34 AI assisting financial advisors

28:58 AI automating podcast tasks

30:20 Challenges in AI development costs

35:15 Son opting out of computer class

39:47 Early computing and gaming memories

41:03 Convincing parents about computer science

44:10 Finding Finmate AI online

Transcript
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Actually surprised at the industry, how it responded. So

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again, like you're mentioning back in 23 when we were the first

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people to kind of try to broach in this space, my background in the

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industry told me that hey, this is a very narrative industry. You know, they don't

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like to take risks, they don't want to expose data. And so initially we had

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our data policy of we don't pull financial data, we only push data into

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CRMs. And then all of our competitors who have tech backgrounds came in and because

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of their tech background, it's all, all data is good. So they started flooding everything.

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And I thought that hey, the market wouldn't like that. I was very, very

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wrong. The market is completely fine with AI running roughshod all over

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client data and I did not expect to happen. And

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so we are having to change our internal policies now to reflect the market

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reality that actually that's not the case

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anymore. The finance industry is pretty wild

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west right now with AI. Why?

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Well, hello and welcome back to Data Driven the podcast. We explore the emerging industry

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of and field of artificial intelligence, data science all back in

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Dubai. Data engineering, however, my

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favorite is data engineer in the world is dealing with

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a dental appointment and he apparently has

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double the amount of front tooth teeth now that he did this morning. So that's

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was the message. So I'm like oh dear God. But fortunately Candace was

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ready to jump on in. You may recognize Candace from our two

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other podcasts, Impact Quantum and Women in Quantum. So welcome

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to the show, Candace. Thank you, thank you. Glad to be here. Awesome.

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So today we have someone I know we've been trying to get on the show

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for a while, Daniel Yu, who is a founder and

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CEO at Finmate AI which is a custom

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agentic AI for financial advisors and he

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himself is a former financial advisor. So he definitely has a lot

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of experience in the fintech and he also spent some time not

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that far from where I live in Hopkins. And

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do I see Poolesville, Maryland?

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Yeah in your link? Awesome. I,

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I used to, we used to live in Darnestown which is.

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Oh yeah, yeah, yeah, yeah. That's cool. That's awesome. Yeah, it's always good

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to see a local, local kid do well. Thank you, thank you for

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those, for those don't know. Poolesville High School is kind of a big deal around

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here and one of the. My wife and

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I were aiming to move to Poolesville at one point. So

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but we ended up going north. We're up in. We're up closer to Baltimore now,

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so. But that's awesome, man.

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That's cool. I was at the second

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gen of the mag program there. So we were the second year of smacks.

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Yeah. So by the time I was a senior it became number one in the

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state. But before that it was kind of a nothing school.

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Yeah, well, Poolsville. Poolsville also suffered because, well, you know that

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you would know, you know that there's a ferry there. But that ferry is now

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shut down. So for those who don't know, I know we kind of go off,

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we go off rails, we do this. So the D.C. metro

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area has grown probably way more than it was ever designed to. And they

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never kept up with the bridges and infrastructure to do it. Imagine that.

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So one of the big. One of the, one of the ways to get across

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from Virginia to Maryland used to be the. Called White's Ferry.

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And it's been around since I guess some guy was started

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to ferry right after the Civil War. And basically as

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a cable ferry, there's a cable on the Potomac and it's only like what, 200ft

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and you just drive your car on it, a motor pulls

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you across and then now you're in Northern Virginia, which

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was a much more pleasant way sometimes to get to say

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Ashburn or Loudoun county or Dulles Airport

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from where we used to live than it is. But there is some drama.

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A long term 50, 20 to 30 year legal case

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had finally come to pass and the ferry shut down. And

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it's kind of been a disaster actually. But I know a lot of businesses in

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Poolesville benefited from all the traffic that would go through. Because if you didn't want

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to spend all your time on the American Legion Bridge

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with 100,000 of your closest friends, you would at least have the option of

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taking the ferry. Yeah. Long winded way of saying welcome to the

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show. It's cool to see somebody from Maryland do well.

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So you obviously have a background in

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financial finance. What made you get into AI and

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kind of the startup founder role.

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You've done that a while ago. Right. So

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you make the move when you did? Well, I went to Cal

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Berkeley and we have our incubator

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at Cal and everyone that I know kind

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of has one leg in tech. Right. One foot in tech. Even when I

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was Doing wealth management. All of my clients were tech people, generally speaking.

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All of my mentors post graduation were all startup

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founders. And I actually been told for a long time to

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quit finance and do startups already. And I resisted for a long

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time because finance was stable. And then post TD

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acquisition of Schwab. So yeah, might be a good time to try

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it out. So that's when I hopped over

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those, those acquisitions that you get in finance are very, can be very

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unpleasant. I was, I was there. Well, this is probably before

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your time. I was there at Banker's Trust when they got bought by Deutsche bank

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and that was an interesting experience to say the least.

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But yeah, so finance is a fun field to be in until you get

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acquired and then it becomes not as much fun.

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So. And obviously I guess given that you're in the Bay Area, right, like everybody

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and their, everybody and their dog now is into

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AI. So

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what exactly does, what problem does finmate solve? Like what, what,

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what made you look at that, the problem space and say I can do

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this better than what people are currently doing? Well, when we first

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there were no AI note takers for advisors. There were the generic AI

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note takers out there. But again this was in the era of GPT 2.0. So

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the context windows are very, very small. The outputs

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on these notetakers are not very detailed and suitable for the advisor's

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requirements. And so we came up with some post processing tricks to

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basically extend out the token limit to

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actually get good details on the notes. And then six months later

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a couple folks copying us came out and then now there's 30 of us

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out there. And so we made the announcement about six months ago. Hey, we think

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note taking is a bit of a commodity at this point. So we

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drastically cut costs and then moved to Hntki

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development as well as obviously with the speed of development

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increased by AI coding, we're now starting to release a

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lot more point solutions and so we'll be releasing like a scheduler

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to go on top, basically taking our learnings from some of the custom

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builds and commodifying a lot more things.

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Interesting. So what is the big play for agentic

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AI? Well, agentic AI is a very loaded word. A lot of people have

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different opinions of it. So for the, for the interest of this

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conversation, how would you define an agentic AI system?

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Put simply, just an AI that is given access to complete

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tasks. I'm currently just viewing it as like a junior

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employee potentially. Right. It does a Task or two.

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I think if you. Obviously there's people that just give it full

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access to everything and then just let it run. And I found that that's not

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really stable or consistent enough in a business context, business

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operations context in particular. And so we're still

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giving it hard parameters and, you know, hard inputs,

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because I don't think it's quite there yet. But it can do a lot

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of menial operational tasks that I think can be automated away.

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So I'm doing it more as Zapier plus than anything. Okay.

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So for those who don't know, Zapier is a very common

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automation tool that can kind of. Kind of like N8N kind of

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sort of. Yeah, yeah. It's the previous version of N8N. To be

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fair, Zapier is coming up with, you know, doing their own version of AI

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Pipeline. And I, and I was rude because I cut off. Candace, I'm

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sorry. No, no, no, no worries. It's all good. So you talked about like, the,

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the, the repetitive tasks, the

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menial tasks that the agentic AI can do. So what

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is. Is still too sensitive to fully automate

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in this kind of. In the sector that you're

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working in. Yeah. So I'll give an example from a few

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months ago. It's, you know, when you're filling out paperwork,

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let's say, and you're filing things. Right. Account opening forms and things like

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that. Different custodians have different forms. And so one layer you can do it

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is you have all of the client information and you just tell the AI, fill

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out this form. Nowadays it does look a lot better, but back

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even a couple months ago, you had to be a lot more specific and

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field put the form

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inputs into the AI so that it would recognize it

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properly. It's just giving it a lot

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more context for specific tasks as opposed to just

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assuming you can do a whole class of tasks by itself.

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Interesting. So you have to give it real guardrails and not

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guardrails, but kind of direction. Correct. Yeah. And

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it's getting faster and faster and better and better. And so

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the breadth of which you can kind of entrust it is definitely growing month

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by month. But there's still areas where we're testing and we're finding like

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it's a matter of what is an acceptable fit of the rate. Right.

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And you can kind of modify how detailed the

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instructions are based on what you're okay with.

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So you're selling this to your. Okay. To your customers.

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I'm just trying to kind of think about this A little bit. And then your

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customers are using it for themselves

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and on their own clients. Correct,

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correct. Most of it is for internal operations actually.

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Yeah, sorry, say that again. Most of it is for

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internal operations and so these, our clients are basically using

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this to kind of automate away internal tasks. Obviously that supports

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their client relations and

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paperwork and things like that, but the clients generally don't directly see it.

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Okay. Do you think that changes the relationship at all

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between the. Between the

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client and their advisor,

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our tool? Not particularly, although we

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are releasing basically

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on our Notetaker platform. Obviously this is where we're presenting a lot of our point

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solution developments as opposed to the custom agentic AI development.

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We'll be releasing basically a birthday tracker, anniversary

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tracker that'll let you then generate emails based

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on the CRM context of it. I think AI can

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help help basically have advisors

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be in more points of contact with the client and. Or because it takes less

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lift to be able to make these touch points. And so in

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that sense I think it enhances a bit. But for the most part on the

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agentic side, most of it is the background operation stuff. So maybe

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they'll see turnaround times and support times be a little faster. But beyond that, I

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don't think it changes the tuition differently.

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So finance is obviously a very heavily regulated industry.

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What does that look like? Because you're trying to push the cutting edge.

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Yeah, that's got to be both exciting and

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absolutely terrifying and possibly very expensive.

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You know, I'm actually surprised at the industry,

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how it responded. So again like you're mentioning back in 23 when we

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were the first people should kind of try to broach in this space.

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My background in the industry told me that hey, this is a very derivative industry.

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You know, they don't like to take risks, they don't want to expose data. And

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so initially we had our data policy of we don't pull financial data, we only

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push data into CRMs. And then all of our competitors who had tech backgrounds came

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in and because of their tech backgrounds it's all data is good. So they started

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pulling everything and I thought that hey, the market

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wouldn't like that. I was very, very wrong. The market is completely

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playing with AI running Russia all over client data. And I did

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not expect to happen. And so we are having to change our

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internal policies now to reflect the market reality that actually

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that's not the case anymore. Finance industry is pretty

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wild west right now with AI. Really?

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Yeah, I'm surprised. I guess it's all fun and games.

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It's all fun and games till somebody loses money, right?

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Until FINRA decides to find somebody. But until then,

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I made the play. We're like, hey, we're going to limit certain features because that

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requires us to pull all the data in and copy over to our system, things

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like that. And yeah, no, people just don't care

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anymore. There are some large corporations that are

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building stuff in house because of their concerns and those companies definitely exist,

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but by and large it seems like they don't actually care right now.

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Wow, that boggles my mind. Yeah, it

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boggled mine too. And so we were a little late for the punch and transitioning

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over to this new free for all data environment. But you know,

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market has spoken.

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So what where do you

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do? Because one of the things I've noticed in my day job is that

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the financial services companies, the larger ones, prefer to

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run their AI workloads for all of those data reasons

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on prem in their own data centers and metal that they control.

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Is that something that one, that you've seen widely and two, is that something

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that you, you support or is it, you know, the

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cloud? And you know, obviously not everyone's going to have

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access to those types of resources. Yeah, there's three layers,

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right. So there's some companies out there that were like

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oh no, we have to build it all in house because we don't trust anyone

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else. So there's definitely those groups out there and when

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I talk to those kind of big brand name kind of bank

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associated financial advisory firms,

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they've interviewed not just like the industry specific note takers like ours, they've also

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interviewed all the generic ones as well. And they decided hey, none of this fits

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our data criteria. So we're going to build it in house. Some are okay

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with cloud, we do offer on prem for the custom agentic

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development side and we are in certain talks with some companies

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to basically white label Arnotaker for their platforms as well.

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And so it's been a mixed bag and there's

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just not been any consistent reaction so far.

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Interesting. Yeah. So if an AI

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agent could proactively surface

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opportunities or risks before

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you notice them, how would that change

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the way you make your

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decisions? Yeah, that's also

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been kind of standardized right now as well in this space, in

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the advisory AI space, some people would call

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it like next best action. Right. We kind of incorporated

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into our morning digestion where

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obviously it depends garbage in, garbage out, it depends on if the advisor is updating

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their CRM properly with the proper opportunities,

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opportunity sizes and things like that. But it can Check

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into, hey, here's some outstanding activities, here's some outside business, or

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here is a contact that you haven't talked to in X number of time

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and they're considered an A tier client. The

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AI can then surface these things and frankly speaking, that doesn't really require

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that much AI Really. A lot of it's just programmatics. Right.

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You put in the filter parameters and then set

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it on a cron job timer. And then the system

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just lets each advisor know, hey, here's probably what you should be looking at.

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And so actually, funny thing is, as we're developing, realizing

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this actually doesn't need that much AI. And so

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yeah, we're programmatically building kind of the next best engine

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instead. Because no actual need for AI in this case. Yeah.

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So what would that mean specifically for you? So like

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a well behaved AI agent, What would that look like in your world?

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What boundaries would it need to respect

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to feel aligned with your practice? Yeah, so

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the design parameter basically is

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anything that is auditable.

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Anytime an AI agent touches an auditable system before it actually

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makes changes to that auditable system, there needs to be given the loops there

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every time, let's say for the note taker side, the AI takes the

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notes, presents the notes to the advisor before it gets pushed into the

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CRM, which then it is an auditable client

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log. The human needs to verify that, hey, this is correct, and then

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proactively pushing it. Right. Same thing for like emails. Right. Any client communication

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is auditable. Right. And so before a communication actually,

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or an email actually goes out to the client, the agent can save it as

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a draft, let the advisor know, hey, this is in your draft folder. If you

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approve it, then you can send it. Right. And so there's no full proactive end

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to end in any kind of auditable system.

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Okay, interesting. How did, how was the,

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you know, with all the fear about white collar jobs going away?

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Sure. How, how do people

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respond to this tool? Right? I mean, is, do they see

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that as an augment, you know, an augmenting tool. Right. You know,

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I'm trying to think of a good example, Candace, but I can't think of one.

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The one I always go back to is in the Aliens movie where

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RIPLEY had the, the giant exo suit, Right. Where

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she could pick up like stuff that normal or fight the alien queen.

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Spoiler, sorry, Movies

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ship had sailed decades ago. But, but I mean,

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I mean it didn't replace her per Se but because she was using that

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mechanic mech suit, she was able to do more.

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That's how I see AI. It's really an augmentation. But not everyone

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is, dare I say, as enlightened as me or

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humble, of course. And so

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like how is. Because I know financial,

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the financial world is filled with characters, that's for sure.

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Yes. What's the general zeitgeist? Obviously you're

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going to have individuals that are going to be all in on this. There's going

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to be ones who are very not

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into this. Like what's the gem where, where's the curve fall?

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I think for advisors it's still augmentative. Right.

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Because at the end of the day someone is licensed, meaning someone's taking on the

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liability risk. Right, right, right. So that's one side of things.

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It's like I think you'll find this in like the medical field and the legal

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field as well. Right. There's a license for these things because someone needs to be

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able to get sued. Right. And the AI is probably

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not liable. Right. And so that's one layer. The other layer

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is frankly speaking, if you wanted

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a robot to do it, you could already have a robot do it. I mean

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we have robo investors for a reason. Right. So that ship has already kind

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of sailed as well. And so people that don't really care about not having a

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human already cannot have a human. Right. So the only people with

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actual human advisors are people that want a human looking after their stuff.

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So I think that's not too much of concern. I think the only area of

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concern potentially would, would be for the pipeline.

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Right. The assistant associate to

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the wiser pipeline where

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because a lot of these operational stuff is just getting automated away,

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some of the juniors that might in previous generations have a foot

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into the industry by helping an advisor do their tasks, that

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pathway is not closed. Right. And so I think there might be some concern there

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with that pipeline much in

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the same way as like software engineers. Right. There's no one hiring any juniors. What

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happens in 10 years when those juniors are supposed to be mid

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tier seniors but they don't exist because they never got hired as

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juniors. Right. And so I think there's some concern around that. But for the

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advisors themselves, I don't think any of them really are concerned.

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Yeah, I mean that makes sense. Right. And that's why you have a lot of

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mid level and senior developer types that are not that

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concerned. But you're right, like are we shutting off the pipeline that

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we're going to Pay for this a decade or two down the road

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because as people choose to retire, et cetera,

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et cetera. Like we're not going to have, we're not going to have that

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backfill of talent that we've always had. Speaking of the

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software industry, right. Like that is. We won't

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know it's a problem until it's too late. I suspect it's probably the same

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in the finance realm. I mean to be fair, when

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we look at the finance industry and the client base, right. I can generally

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divide into four buckets, more or less. Right. So you have

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ultra high net worth, high net worth, mass affluent and then the rest, right.

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The rest generally don't have financial advisors right now anywhere. And if they do,

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you know, they're probably using robo advisors. Matt Affluent also, same thing,

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usually are self directed or using robos. If they have

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advisor, they're one of like 800 clients. The advisor servicing.

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Because mass affluent, they're below a million in investable assets,

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right. So the advisor is not really making any money. You get to the high

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net worth, 1mil to 10mil assets invest,

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that's not very complicated to deal with, to be honest. And so there's no real

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skill set needed to be an advisor. Speaking as a former

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advisor myself, just to be clear, I'm not

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dissing people. It's not, it's not intellectually

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that rigorous, right. It's like you see one case in a high net worth

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individual, it's the same thing. It's not that complicated. And so

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I don't think that human capital training pipeline is an

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issue, at least in this industry because you

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can train someone for like a year maybe kind of just shadowing how you manage

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your book of business and then they should be able to pick it up, no

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problem the next year. You know, we have plenty of people coming into the industry

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after spending 30 years in some other industry. So I don't think that's concern. I

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think the only area of real concern would be the ultra high net worth individuals.

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10, 20, 30 million plus investable assets. That is very complicated

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because all these dates and taxes and all the regulations, but that needs to

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be continually kept up with, right? And so potentially a

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concern there. But for the vast majority of industry I just don't think the human

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capital is going to be a problem because the real

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differentiator I think in the industry is can you generate a book of

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business or not? Right. Can you get people to give you money to manage? If

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yes, great, you're off and running. If no,

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that's not an intellectual issue. That's a human issue. Right.

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Sales issue. Yeah. Kim's

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fascinated by this. Sorry. No, no, no, don't. Can we go back to the

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idea of the next best action? I kind of.

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I don't know, it's kind of sitting with it. And I'm

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thinking about the balance between

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the AI recommends. The next best action

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is that guidance versus intrusion.

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I'm not really certain how it would be intrusive because again, all of the system

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that we're setting up, the AI is not proactively reaching out directly to clients.

Speaker:

It's surfacing up opportunities for the advisor. This is a human in a loop step

Speaker:

that I think people are starting to talk about a lot more in kind of

Speaker:

AI agent design. And so

Speaker:

the advisor ultimately picks. Yes, no. Yes, no. Right. Like,

Speaker:

here's a client anniversary coming up here is the client birthday coming up here is.

Speaker:

Oh, you know, in your previous meeting with your client, he

Speaker:

mentioned that his daughter had a software ball game that you can

Speaker:

maybe write an email and ask about. Right. And they can generate these

Speaker:

emails for the advisor. Right. Like, hey, happy birthday, you

Speaker:

know, appreciate your part of us. Right. And then answer something that they mentioned

Speaker:

that's part of their note log. Right. I mean, could.

Speaker:

Could the advisor do that himself? Yeah, probably take a lot more

Speaker:

time because he has to read through and. Right. And so I think it's just

Speaker:

kind of shortens that gap. But then ultimately, if the advisor doesn't want to send

Speaker:

the email, then the advisor just doesn't send that email. Okay. So like, because

Speaker:

you have the human in the loop and let's. You're given a

Speaker:

recommendation, then the human in the loop can choose to ignore it.

Speaker:

Yeah, okay. Yeah, yeah. The other thing that, you know, some firms were talking

Speaker:

to us about was they have. If they do like holistic

Speaker:

planning, right. There's different financial areas. You have insurance, you have, you

Speaker:

know, estate planning, you have all of these other areas, like a

Speaker:

checklist, per se. Right. And then they wanted the AI to kind of go through

Speaker:

the client log and see, did the advisor talk to the client, each client

Speaker:

about all of these, let's say eight topics. And if they didn't,

Speaker:

maybe the advisor before, or maybe the agent before the advisor's next meeting

Speaker:

with that specific client would say, hey, you didn't talk about XYZ topics.

Speaker:

Consider bringing it up. And then if the advisor tells the AI, oh,

Speaker:

they're actually not interested, then it's like, okay, great, check it off. And then

Speaker:

don't need to worry about that in the future. Okay. Yeah,

Speaker:

that's very. Yeah, it's an assistant. Yeah, yeah. I mean, I mean,

Speaker:

but I mean you're right. In, in, in old days

Speaker:

of old, like you would have a secretary or like an assistant that would do

Speaker:

this right. For you and be like kind of do this. But no one,

Speaker:

unless you're very. Unless you're in the corner office, no one gets an admin of

Speaker:

their own anymore. Right, Correct. Yeah. So this is kind of like I,

Speaker:

I was talking to somebody about this the other day. It's kind of like the,

Speaker:

I don't want to say the Uber vacation because that's not really the right word.

Speaker:

But the whole idea of like with Uber, Lyft, etc, you, you

Speaker:

get a private driver. Sure. Right.

Speaker:

Days gone by, only the very wealthy had private drivers.

Speaker:

Right? Yeah, right, right. Like a

Speaker:

commodification, like so, so now anyone really with an Uber account

Speaker:

and you know, can have a private driver. Right? Yeah.

Speaker:

You know, when I go on business trips, 9 times out of 10 I'm not

Speaker:

going to rent a car anymore because rent a car is a pain when I

Speaker:

can just, you know, call up. Well, actually, when I was last in the Bay

Speaker:

Area, I rode Waymo a couple of times. That's great. Yeah, that

Speaker:

was an interesting experience

Speaker:

I got. It was. The scary part was when it couldn't make a

Speaker:

left turn. So I kept going. I went around the Moscone center

Speaker:

like three times because of traffic. And at some point I'm like, I got

Speaker:

to hit the help button and you know, eject.

Speaker:

But they're testing now. Yeah, yeah.

Speaker:

So I mean, but it's one of those things where I think AI is going

Speaker:

to give the masses kind of an experience or

Speaker:

concierge level services that ordinarily would have been

Speaker:

reserved for, you know, the very well off. Oh, absolutely.

Speaker:

Yeah. Whether it's your own private secretary. I'm sorry,

Speaker:

no, it's not even private person. Right. But even

Speaker:

for. It's like commodifying skill sets. Right. This is the concern of a lot of

Speaker:

like engineers is software engineering used to be a very

Speaker:

lucrative position even for entry level. But now that's been

Speaker:

commodified way and we're seeing it internally as well. We're

Speaker:

using a lot more AI coding than we did a year ago and that's allowed

Speaker:

us to with a very small team. We haven't done any fundraising. We're now competing

Speaker:

with people that have fundraised $100 million plus

Speaker:

it's allowing us to compete with them. Because

Speaker:

we are an AI first company. We do all our development through AI now. And

Speaker:

so that's letting us develop all these software tools that would have previously taken years

Speaker:

for people to build. No, I mean, it's true.

Speaker:

Like, I'll do a little commercial for what Candace and I are working on,

Speaker:

right? When you have three podcasts, you start realizing that there's

Speaker:

things that can be automated away, right? And you know,

Speaker:

on my whiteboard behind me, I would always have like, you know, notes or

Speaker:

back of the napkin or whatever on software to build to make things easier.

Speaker:

And it just, nine times out of 10, those would not be built.

Speaker:

Right? But now with AI, it's just a matter of like, right now I have

Speaker:

an audio conversion tool being vibe

Speaker:

coded in the background. You know, it's been

Speaker:

working on it all day. And it's funny how quickly we adjust to it. First

Speaker:

it went from, wow, look at what this could do to oh, my God, it's

Speaker:

taken like 40 minutes. What's going on? We're so impatient.

Speaker:

It's ridiculous. But I mean, in the past, this is something that, like, you know,

Speaker:

I'd be like, well, you know, I have this idea, then I'll sit down, then

Speaker:

the kids will need to do something, and then, you know, like, just life gets

Speaker:

in the way. But you're. I mean, to your point, like, I.

Speaker:

Every one of us has access to a junior

Speaker:

level developer, right? And if you use other tools, whether you

Speaker:

string together agents, whether it's OpenClaw or,

Speaker:

you know, Squad or whatever, the flavor

Speaker:

of the day is, you potentially have an entire team

Speaker:

of junior level people, right, that can kind of do stuff.

Speaker:

And then it's incumbent on you as the manager, engineering manager, to make sure

Speaker:

that it's being built correctly. Speaking of which,

Speaker:

one of the things I was surprised by actually is as we started offering

Speaker:

these custom agent AI developments, we started running

Speaker:

the competition from dev teams from overseas.

Speaker:

So as much as we think that, oh, hey, like, prices have gone down here,

Speaker:

apps have exponentially gone down kind of in overseas, you know, code

Speaker:

shops, software development shops. And so, yeah,

Speaker:

it's been looking more and more like a race at the bottom

Speaker:

in terms of development cost. Because even. Because the thing to

Speaker:

do previously, right, if American engineers were too expensive, you'd go

Speaker:

overseas, Ukraine, India, wherever, Pakistan, and try to hire

Speaker:

engineers. But know, we're like, okay, well, with AI development,

Speaker:

we can get a lot more productivity out of American engineers. But then the same

Speaker:

thing's happening with overseas talent as well. So I don't know, the quality

Speaker:

still. Right. I think potentially we're, you know, stacking

Speaker:

spaghetti code on spaghetti code. All right. Because I think

Speaker:

overseas engineering has been known to not be architected

Speaker:

properly for scalability. And then the concern then is if

Speaker:

the folks that are not really focused on architecture are also vibe

Speaker:

coding on top of it. Right, right, right. There are scalability

Speaker:

concerns down the road, but you know, for some small projects, maybe that's not a

Speaker:

concern. Right, so. Exactly right. Like, and I think that the

Speaker:

smart, the smart play is to, to take all the low risk stuff.

Speaker:

Yeah. And bump it out to AI, even AI

Speaker:

with. And even, even if the engineering folks overseas

Speaker:

are, you know, on power, on parity with, you know, the

Speaker:

North American developers. Right. There's just certain cultural assumptions that

Speaker:

you have in being here. Like I remember when I worked at this

Speaker:

one company and they, they were all excited because they were,

Speaker:

they were basically. India had become too expensive, so they out

Speaker:

offshored their stuff to China. But it was all about car insurance.

Speaker:

And the whole notion of car insurance and legal liability

Speaker:

and how litigious we are here in the States just did not compare

Speaker:

compute to them. Right. It had nothing to do with like their capabilities

Speaker:

as engineers. It's just they did not, they really lacked the cultural

Speaker:

context. I mean, this is, this is going back a ways, I think, I think

Speaker:this would have been:Speaker:n China was only legalized in:Speaker:

like so like the whole notion of, you know, even though people had private

Speaker:

property, but like the whole notion of it of like, wait a minute, you can

Speaker:

get sued. What does that mean? Like, well, you know,

Speaker:

there's just so much context that if

Speaker:

you, if your butt is in a seat in North America, you

Speaker:

do have a lot of understanding of that. Whereas whether you

Speaker:

were born overseas or, or, or born here, like, you just have that understanding. Whereas,

Speaker:

like if someone has never left their home country, they may not

Speaker:

know. Right. You know? Yeah,

Speaker:

So I always thought that was interesting. That always fascinated me.

Speaker:

And then here we are with AI, Right. Talking tech. Right. Like we're talking about

Speaker:

not just prompt engineering, but context engineering as a

Speaker:

real interesting different way to look at it. Right. Because an

Speaker:

AI is going to also may not have all the context, particularly

Speaker:

in a specialized space like finance. Right. And you mentioned

Speaker:

it too. Like you, you did a lot of early on in

Speaker:

2023, which is like stone age here. Right?

Speaker:

Frankly, yes. Yes, it was pretty bad. Yeah, well, yeah.

Speaker:

And you know, it's funny because like, you look back and you're like, you know,

Speaker:big bang moment for this was:Speaker:

November. I remember it because my first experience with ChatGPT

Speaker:

was I. I was at the Vegas

Speaker:

airport leaving Reinvention. And I had actually,

Speaker:

this was the year I left Microsoft. Right. So like, for me to go to

Speaker:

reinvent at all was like heresy. And the fact that I was presenting,

Speaker:

working for another company and using a MacBook to do it was just

Speaker:

completely the inversion of my world, you know, 10 months prior.

Speaker:

And then I'm at the airport and I'm like, all right, I keep hearing about

Speaker:

this, but let's see what it is. And I can actually have not a

Speaker:

coherent conversation, but a pretty decent conversation. Way

Speaker:

better than the old techniques of natural language processing.

Speaker:

But again, you look back at it now, it's like, oh, how quaint. Right? And

Speaker:

that was only, I mean, four years ago,

Speaker:

three and a half years ago. It's really

Speaker:

amazing how quickly our expectations adapt. Yeah. Kick can

Speaker:

go into college freshman year, it's like, I'm going to major in computer science. And

Speaker:

by the time he meets, it's like, oh, wait, there's nothing available.

Speaker:

There's nothing there for me to do. Right. Yeah. It's kind of nuts. Yeah.

Speaker:

I actually have a kid who is, he's a

Speaker:

sophomore in high school and. Oh, wow. He,

Speaker:

you know, he was, he was an AP Computer sciences, things like that.

Speaker:

And. And then he opted to not do like the second

Speaker:

course for computer science. Right. And I was like, why'd

Speaker:

you not do that? I was like one, I was kind of upset he didn't

Speaker:

talk to me. But Candace tells me that's very common for teenage boys not to

Speaker:

just talk at all, which is true. And

Speaker:

so I asked him, I was like, why didn't you not go with.

Speaker:

Yeah, because the teacher called us like, you know, he's one of our best students.

Speaker:

I get the dad. I get the dad, Max. Right? And boast.

Speaker:

But. And, and then I asked him, I was like, what's going on here? And

Speaker:

then he goes, I want to take physics instead or so AP physics instead. And

Speaker:

I'm like, I can't argue with that. You know, like,

Speaker:

it's not like you just didn't want to do anything, it's just.

Speaker:

But I think that, no, you're right. Like within a four year time span,

Speaker:

it's very risky. You go into college and you expect to

Speaker:

make. I mean, people don't look at colleges, that

Speaker:

people should look at college as a financial transaction.

Speaker:

Right. They ought to. Will they? I don't know. But like

Speaker:

if you're gonna drop, I don't know, let's say

Speaker:

$200,000. Right. On a college education, which is

Speaker:

very easy to do. Yeah. You should at least

Speaker:

be making at least a hundred thousand dollars a

Speaker:

year obviously, because you're not going to keep all that money. But you, you know,

Speaker:

you can see the end of the road for when you're going to pay that

Speaker:

off. Right? And I just

Speaker:

can't imagine. No, that's not happening. Except

Speaker:

for a very few and it's not when they come out of college

Speaker:

because you're not going to get that at college. You've got to go get the

Speaker:

masters, go to B school, you know, it

Speaker:

depends whatever it is. Right, like. Yeah, like I said

Speaker:

though. Yeah. No, I'm sorry. Okay, but like you said,

Speaker:

go ahead, we do this all the time. No, but

Speaker:

it's not uncommon for if you're at a really good computer science

Speaker:

program and you get into a really good big tech, you could get that. But

Speaker:

you're right, it's not a guarantee.

Speaker:

Sorry Candace. No, I should say. Did you hear, I think it was yesterday that

Speaker:

Brown decided that they're going to be a 100 grand nugget now

Speaker:

starting next year. What's that, like a year? Uh

Speaker:

huh. 100 grand a year. Huh. So

Speaker:

400 if you do the whole four year thing. My

Speaker:

God, that's, that's a nugget to choke on.

Speaker:

I mean, yes. Oh my God, I can't imagine

Speaker:

that. Like, yeah, that's a bad investment.

Speaker:

I mean overall, yeah. I mean, no knock on Brown. But like think

Speaker:

about the money you have to make getting out of that. Right. Like, and you're

Speaker:

right, you're right, Candace, you're not going to walk out the door with a six

Speaker:

figure salary. It can happen, but it's not common. But at

Speaker:

least if you go, I mean, wow,

Speaker:

I mean, maybe they're gonna teach you really good

Speaker:

discipline on entrepreneurship because that's the only

Speaker:

way. Or it's just gonna be trust fund kids. I mean, that's really, I mean,

Speaker:

right? Realistically, yes, because entrepreneurship. Right. I mean, you know

Speaker:

startups, 99% of startups fail. Right. So that's not really

Speaker:

a viable stable option for most people.

Speaker:

Like man, I can't imagine brand name

Speaker:

schools like computer science. Like I will say if you're

Speaker:

good at coding, you're still going to get a good job. Right. Because. Right.

Speaker:

It's, it's very evident that AI still needs

Speaker:

a lot of importing. And if you're a talented engineer, you're a talented engineer.

Speaker:

But because of the prevailing wisdom of the past three years,

Speaker:

has been, past six years, let's say, has been just go get a CS degree.

Speaker:

I think a lot of people that are just kind of phoning it in, hoping

Speaker:

for an easy cash out are the ones that are struggling right now. Yeah,

Speaker:

no, I think you're right. I think the whole Learn to code movement,

Speaker:really kind of started early:Speaker:

was, you know, Learn to code will raise you and your

Speaker:

family up from poverty into, you know, the, the good life.

Speaker:

Yeah, I should have paid attention to that back when I was in middle school.

Speaker:

You know,

Speaker:

I mean I, when I, when I, I'm old enough that, you know, my

Speaker:

first computer was a Commodore 64. And you

Speaker:

know, when I got it, I originally wanted it to play games because it was

Speaker:

a, it was, it was, it was a good gaming

Speaker:

rig at the time. Yeah. And I remember after, you know,

Speaker:

we grew up kind of poor and I remember after buying the computer I would

Speaker:

ask my parents like, hey, I want to get this game. They're like, how much

Speaker:

is it? And they're like, my mom laughed at me and she goes, are you

Speaker:

kidding? And she's like, well, why don't you write your own games?

Speaker:

And much to their credit actually for other reasons. I have it

Speaker:

on my Desk. Every Commodore 64 shipped with one of these,

Speaker:

which is basically. And kids, this is before

Speaker:

Google, before even Yahoo was a thing. Before aol,

Speaker:

before aol. Aol I think existed. But you, it was not

Speaker:

everywhere. But yeah, just like military Internet. Internet.

Speaker:

Yeah, like it was not. Yeah, and, but like I

Speaker:

would read it and like in, in one of these chapters there was a whole

Speaker:

thing on how to do animation. So like I was very much self

Speaker:

taught, I went to college, I had to convince my parents that computer

Speaker:

science was a valid career path because they were like, you know,

Speaker:

because in those days it was doctor, lawyer, engineer. Right. And

Speaker:

then if I wanted to get. Yeah, right, right, right. And my, my

Speaker:

dad had a saying like, you know, don't get a BS degree. Like as in.

Speaker:

Right, right, right, right. And like if you do that

Speaker:

then, you know, because we're not, we're not going to help you pay for it.

Speaker:

We're not going to co. Sign loans. Like they're like, if you want to do

Speaker:

that, like, you know, those are my options. So I had to convince my folks

Speaker:

that, you know, not only was it a viable career path,

Speaker:

but like computer Science was a viable engineering discipline.

Speaker:

I know there's some. There's debate about that, you know,

Speaker:

but. But, you know, but I remember, and this is way back before

Speaker:

there was dice.com kids or LinkedIn jobs. So I had

Speaker:

to, like, bring. When they visited me at school, I had to show them, like,

Speaker:

the Sunday New York Times, which had the job postings, and it was like this

Speaker:

thick of, like, the paper was on Sundays was about this thick.

Speaker:

Candace grew up in Newark. She knows what I'm talking about. And it was the

Speaker:

best bargain because it was only like, a dollar. So you had, like, reading for

Speaker:

the entire week. But the job section on Sundays was, like, this thick. And

Speaker:

about half of it at this point in the early 90s was

Speaker:

computer jobs on Wall Street. Right, right.

Speaker:

Typing. Yeah. I mean, if we're going to reminisce again. So I

Speaker:

went to Clemente as well. Okay, I know Clemente.

Speaker:

Yeah. I was second year for this program at Clemente as well.

Speaker:

And so, you know, we're doing True Basic. You know, we're doing WebDef or

Speaker:

Notepad. Right. Our animation was like

Speaker:

marquee tagging. Right. And yeah, this was

Speaker:

like, when we were, like, learning about different search engines. Google was not the major

Speaker:

player at the time. It was like altavista, Ask Jeeves. And,

Speaker:

you know, I hated debugging because the IDEs were not very good

Speaker:

back in those days. And I'm like, I hate to buy this code

Speaker:

so very much regretting that decision. But, you know, here we are.

Speaker:

For those not in the dmv, we call it here. District, Maryland, Virginia,

Speaker:

Roberto Clemente. I think he's talking about the middle school, which was one of the

Speaker:

original Magnus schools. I think it's still Roberto Clemente in Springville or

Speaker:

Springbrook or something like that. It's in German Town. Or

Speaker:

Gaithersburg. Gaithersburg. Clemente is in Gaithersburg, and

Speaker:

there's another one in Potomac. I think the other

Speaker:

one was the og. I think they overflowed, which is

Speaker:

why they made Clemente. And so I was a second year to go to that

Speaker:

place, Tacoma Park, I think. Right, that's it. It's Tacoma Park.

Speaker:

Yeah, Yeah, I remember. Yeah. And then it was Blair into Poolsville. Yeah,

Speaker:

yeah. So. So for people who are like, what the hell are they talking about?

Speaker:

So if you think of, like, if you look at a DC map, the little

Speaker:

top of, like, the little square that's like a diamond, that's where Tacoma

Speaker:

park is, more or less. And then Poolesville's Way out to the west,

Speaker:

it was really the sticks. Poolsville is interesting because it was like an island. It

Speaker:

was a landlocked island because there was like literally,

Speaker:

Literally you could drive for like 30 minutes and it's just farms and then all

Speaker:

of a sudden. Yeah, I would drive by

Speaker:

cornfields and cow farms on my way to school.

Speaker:

That's pretty wild. But no, I

Speaker:

mean, I mean you're right. So this is interesting. I want to be respectful of

Speaker:

your time and things like that. So I want to make sure we land the

Speaker:

plane. So where can folks find out more about finmate

Speaker:

and what you're up to and you personally?

Speaker:

Yeah, so easy way to find us is our website finmate AI

Speaker:

f I n m a t e AI. You can follow us on LinkedIn as

Speaker:

well. Again, what we're up to is one custom

Speaker:

agent AI. If you want some builds that basically fit your

Speaker:

existing tech stack. We're exploring a little bit

Speaker:

beyond just traditional wealth management. So we're talking to insurance folks as well. Now

Speaker:

then, in terms of our platform product itself, we're

Speaker:

starting to commoditize a lot of different products so hopefully

Speaker:

we'll save everyone a lot of money down the road. That's cool.

Speaker:

I think it's very exciting. I thought the way you explained it was

Speaker:

fantastic and I'm very interested in

Speaker:

finding out more. That's great. Perfect. We're trying to

Speaker:

do some mastermind classes as well if you just want to chat about AI

Speaker:

and how to think through Agentix. So be able to look after that on our

Speaker:

website as well. Oh, very cool, very cool. I do see you have a consulting

Speaker:

tab on your website too. I presume that's probably falling now. I think that's cool.

Speaker:

I think there's a lot of people that could benefit from learning AI, particularly in

Speaker:

the finance space. Right. Yeah, we'll see how

Speaker:

that shakes out. Because I'm surprised that they've been so open minded.

Speaker:

Now I know that's kind of like stereotyping, but in

Speaker:

my experience fintech financial firms do

Speaker:

tend to be very much aware of the cutting edge but they're very, also

Speaker:

very risk adverse too. So it's always been this weird kind of

Speaker:

mix of. I was always lucky because when I was at, when I was at

Speaker:

Merrill Lynch I was on the special projects team and those, those guys got

Speaker:

all the cool stuff. Right. So like

Speaker:

everything but access to where the quants hung out. Like they, they had their

Speaker:

own, they had their own floor and stuff like that. Yes, yes.

Speaker:

But like folks like Merrill though are big enough that they can do

Speaker:

development in house. And so, yeah, yeah. Merrill is one of those exceptions where

Speaker:

they were big enough to kind of do their own thing. And I know now

Speaker:

they're owned by B of A, which I can't

Speaker:

imagine that was. That was a. That was cold

Speaker:

water in the face when that happened. But. But, yeah. So cool. I'm

Speaker:

excited about this. I always have a start. I started my career in.

Speaker:

In finance. I worked for a startup that was in Germany that was. We would

Speaker:

call it a fintech company today. Sure. So there's always a soft

Speaker:

spot in my heart for this. And anytime you want to come back in the

Speaker:

show and you want to show something off, just. Just let me know. Sounds great.

Speaker:

Cool. Awesome. And we'll let the outro music play.

About the author, Frank

Frank La Vigne is a software engineer and UX geek who saw the light about Data Science at an internal Microsoft Data Science Summit in 2016. Now, he wants to share his passion for the Data Arts with the world.

He blogs regularly at FranksWorld.com and has a YouTube channel called Frank's World TV. (www.FranksWorld.TV). Frank has extensive experience in web and application development. He is also an expert in mobile and tablet engineering. You can find him on Twitter at @tableteer.